Frequently asked questions

Find the answers to the most commonly asked questions by downloading the documents to the right.

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Frequently asked questions from end-using organisations

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Frequently asked questions from software suppliers

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Hear from our customers

NHS Institute for Innovation and Improvement

“We had trained our own staff internally to use the SBS system but their feedback was that accountants aren’t trainers and that if we wanted to get the most out of the new system, users needed professional training on it,”

Tim Reardon, NHSI assistant director of finance